A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Apprenticeships a fantastic way to start a career – they are a great alternative to college, or sixth form and they are highly valued by employers.
February 7, 2023
Kind-hearted Northumberland College students organised a charity walk with a difference to raise much-needed cash for the region’s vulnerable childr...
December 21, 2022
A leading house builder has strengthened its relationship with Northumberland College through a donation of 10,000 bricks
December 20, 2022