A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Northumberland College students are a step closer to reaching their education and career ambitions after receiving their results
September 21, 2022
Read our tribute to Queen Elizabeth II
September 9, 2022
A new initiative has secured funding to reshape technical skills training in the low carbon energy generation and electric and hybrid vehicle sectors
September 5, 2022
