Please note: You will need to accept all cookies in order to view the buttons above correctly and book your tickets.
We're currently experiencing issues with our online payment system, which we are working to resolve. If you're unable to complete your payment online, day tickets can be purchased on the day at the zoo. For all other ticket types or purchases, please contact us via email on zoo@northumberland.ac.uk.
You can purchase a gift voucher through the zoo, or you can buy a voucher for our animal experiences through Red Letter Days.
To redeem your voucher bought through the zoo, select the product your voucher is for (e.g. zoo ticket, animal experience, Zoo School or Zoo Club, etc.) and then input the voucher number at the top of the selection menu. You can then redeem your voucher and book your chosen date.
To redeem your Red Letter Days voucher, click on the animal experiences button above. Select ‘Animal Experiences’ and then choose either a single or a double experience, depending on the type of voucher you have to redeem. You’ll then be shown the dates and times we have available.
Once you have selected your date and time, please email the zoo on zoo@northumberland.ac.uk and include the following information: