A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Northumberland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
Northumberland College is celebrating a major milestone in the development of its transformational new Ashington Campus.
May 28, 2026
Northumberland College’s zoo, at Kirkley Hall Campus, has been awarded the prestigious Green Tourism accreditation.
May 12, 2026
