A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
EPNE has won the National Special Educational Needs and Disability (SEND) Award for Inclusion in Further and Higher Education.
Northumberland Fire and Rescue Service recently visited Northumberland College for several days of specialist livestock rescue training.
Northumberland College are to host a community-focused event, bringing together the local area and wider community.