A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
People across the North East are set to benefit from more skills training in industries such as green construction, green energy and net zero to suppo
November 13, 2023
The North East Chamber of Commerce Chief Executive John McCabe, was guest of honour at Northumberland College's recent memorable graduation ceremony.
October 20, 2023
Northumberland College will welcome equine experts Cristina Wilkins and Lisa Ashton to Kirkley Hall Campus for an equine welfare workshop.
October 5, 2023