A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Business leaders and sustainability champions have welcomed news of Northumberland College’s groundbreaking Gen Zero Ashington Campus
March 24, 2023
Professor Alison Shaw has been appointed as one of two new vice chairs at the region’s largest college group.
March 20, 2023
Hundreds of students from across regional college group Education Partnership North East will unite to take on an inspirational challenge
February 23, 2023