A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Northumberland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
Students at Northumberland College’s Kirkley Hall Campus are celebrating outstanding results in their T Levels and technical qualifications.
August 18, 2026
Students are celebrating receiving their results for the final time at Ashington Campus before moving to a new site this October.
August 13, 2026
