All dogs will be charged at the state prices as identified on the price list, with the exception of the following concessions.

Multi-dog discount: Applies to clients who bring four dogs to the same appointment. The breed with the lowest price will be groomed for free, or one dog groomed for free if all dogs are priced the same

Staff discount: All staff who present their ID badge will receive a 25% discount off the standard breed price for all dogs presented for grooming.

Exam dog discount: Dogs identified as suitable for student exams will receive a free groom on the day of the exam and a free bath 2/3 weeks before the assessment. All other appointments will be charged at the normal breed price.

Regular booking discount: Clients who book their dogs in for grooming every four weeks will receive a 20% discount on all dogs.

Additional flea treatment charge: Due to the additional cost, any dog treated with an insecticidal flea shampoo will incur an additional cost of £2 on top of the usual breed price. Where possible, this will always be discussed prior to the commencement of the groom.

Injury to dog: In the unlikely event that your dog is injured during their stay with us, the grooming fee will be waived and any veterinary fees associated with the injury will be paid for by Northumberland College on presentation of an itemised receipt.

Eligibility for any of the above discounts should be agreed prior to commencement of the groom. Agreed pricing will then be documented on your client record card for future use.