T Level in Digital Support Services: Digital Support

You will need 5 GCSE's at grade 4-9 including Maths and English. Or a relevant Level 2 qulification.

The T Level in Digital Support Services is all about interactive learning and real-world application. You'll dive into digital topics in class and apply what you learn in actual work settings. Expect a mix of engaging classroom activities, group discussions, and hands-on projects. Assessments include written exams and practical assignments, designed to test your understanding and skills in real-life scenarios. It's not just about learning; it's about doing. So, if you're ready to challenge yourself and make a mark in the digital world, this programme is your springboard.

GCSE Maths and English are vital stepping stones for your academic and professional journey. Achieving a good grade in these subjects not only fulfils most college entry requirements but also equips you with essential skills critical in almost every field. Whether you're calculating percentages in business, crafting compelling arguments, or simply managing daily tasks, these core subjects enhance your problem-solving and communication abilities, setting a solid foundation for your future studies and career success. Start your college course with confidence by securing these key qualifications before you enrol.

Our T Level courses combine classroom learning with hands-on industry experience, providing you with the skills and knowledge highly valued by employers. You'll spend 80% of your time on academic studies and 20% on a 45-day work placement, totalling over 315 hours of practical exposure. This balance ensures a comprehensive understanding of your field and enhances your professional skills.

You can arrange your own placement or use our student placement team's expertise. This mandatory component prepares you for real career challenges and opportunities as you transition from student to professional.

At Northumberland College our commitment to your future goes beyond the classroom. We are dedicated to providing you with real-world experiences and industry insights that will prepare you not just to enter, but to excel in your chosen field. Here’s how we connect you with the industry:

• Placement Opportunities: Dive into your future career with our hands-on placement opportunities. These are not just work experiences, but gateways to potential employment and invaluable learning. They’re a core part of our courses, offering you a chance to apply academic theories in real-world scenarios.
• Networking Events: Build your professional network early. Our placement and careers fairs are your chance to meet and impress potential employers. These events are designed to help you forge significant industry connections that can enhance your career prospects. Attend talks, engage in discussions, and explore apprenticeship opportunities with employers who are eager to meet fresh talent.
• Expert Insights: Stay ahead of the curve with talks from specialist speakers. These industry leaders share the latest trends, challenges, and opportunities in the field, giving you the inside track on what to expect and how to thrive.
• Skills Competitions: Showcase your abilities in our exciting skills competitions. Held throughout the academic year, these competitions are not just about winning – they are about learning, growing, and pushing your limits. They offer a fun, competitive environment to enhance what you learn in class and develop essential industry skills.

The T Level in Digital Support Services at Northumberland College is designed for students who are ready to progress beyond GCSEs and begin their journey into the digital industry. This course combines classroom learning with real-world experience, with a strong focus on IT support, networking, cybersecurity, and digital infrastructure.
You will develop the practical skills and knowledge required for roles such as IT Support Technician, Network Engineer, and Cybersecurity Analyst, preparing you for opportunities across Northumberland and Tyne & Wear. Whether you enjoy problem-solving, working with technology, or understanding how systems operate and stay secure, this course will support your progression into a rapidly growing sector. With a blend of technical training, industry placement, and employer engagement, you will gain the experience needed to move into skilled employment, apprenticeships, or further study. This is your starting point for building a career in a sector that underpins modern businesses and everyday life.

Year 1
Content area 1: Problem solving
Content area 2: Introduction to digital support
Content area 3: Data
Content area 4: Legislation and regulatory requirements
Content area 5: Business context
Content area 6: Emerging issues
Content area 7: Digital environments
Content area 8: Security

Year 2
Occupational Specialism in Digital Support