In an office, a woman apprentice sits at a desk, smiling and looking towards the camera.

Level 2 Certificate in Principles of Customer Service

Adult

Start Date:	Duration:	Level:	Study mode:	Course location:	Course Type:
Flexible	12 weeks	Level 2	Distance Learning	Distance Learning	Skills & Qualifications	Enquire	Enrol

What’s next?

After successfully completing the course candidates will be able to further their own continuous professional development, which may improve their career prospects or progress to further training. You could also progress on to further study in the field or other virtual learning programmes.

The knowledge gained can also be applied in other sectors such as:

– Travel and tourism
– Sport, leisure and recreation
– Retail
– Health and Social Care
– Public services