A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Northumberland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
Northumberland College have secured National Lottery funding for their project ‘Saddle up for Mental Health.’
April 8, 2025
Staff were recognised for their contribution to the community and for their work supporting students to succeed in their education.
April 8, 2025
Students are on a heartfelt mission to raise money to support two charities that are making a profound difference in the lives of many.
April 4, 2025
