A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Northumberland College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
Northumberland College is leading the way in helping students with SEND overcome challenges finding and sustaining employment.
March 14, 2025
College students recently showcased their creative talents at an exhibition aimed at creating connectedness for local young people.
March 13, 2025
Northumberland College Zoo at Kirkley Hall has welcomed a new baby Goeldi monkey as part of its conservation breeding programme.
March 13, 2025
